A story of my today I will share with you. I was waiting impatiently (anyone who knows me knows I struggle with being patient..) to ask for staff assistance at Target this afternoon. The staff member stood listening as the customer asked again and again for the difference between two products of lotion before the staff member adopted a harsh tone and rudely told her she should ask someone else. The staff member then proceeded to give her an extremely rude look before walking off. As I observed, I witnessed the customers face go from shock to anger to sadness. Behind her stood what to me looked obviously like her daughter, between the age of 5-7. She appeared to be terminally ill. 'That customer's family is going through hell' i though quietly. I suddenly felt catapulted out of my very own body and into the body of the worst human being on the planet. There was nothing I could do, and I felt just so unbelievably sorry. This customer was disregarded simply because she was asking a few more questions on which lotion as probably right for her daughter.
It’s made me realize, rather abruptly, in the middle of Target…holding my insignificant items that don’t we know that almost every single person in this world has some sort of issue, everyday. Don’t we realise that the girl you may have given a dirty look to at the supermarket could be going home to a dying mother, or may not have a home to go to at all. Or maybe the guy you served at work who seemed annoying may have lost his son last year, or is loosing his son this year.
It’s like all the harsh, hard and cruel things in this world like struggling with money, going through divorce, ending a relationship, miscarriage, moving house, a sick loved one, domestic violence or as simple to say: a bad day. And yet we disregard the possibility of all of that most of the time and continue on in the pieces of our lives, in our bubbles, too busy to remember what someone else could be dealing with. So this final message comes from a post that I’ve read before. And that message is: treat people gently, softly, like they are going to break, even if they’re not. Because you just don’t know. People are good at concealing their emotions, and hiding anything that could be broken. A smile rather than a brush off the shoulder could make all the difference in the world. Afterall, when you’re dealing with something terrible, you’ll want someone, anyone to do the same for you.